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Why is my web video in black & white?
Why is my web video in black & white?
Laura Hickey avatar
Written by Laura Hickey
Updated over a week ago

You automatically join web calls in Producer Mode (Black & White) - this means you are not being recorded. We encourage you to connect your current call with our mobile app for the highest quality recording.

Once you open your mobile app, we will automatically detect and enable your iPhone to be used as a webcam for your call recording. Once your web + mobile is connected, the video feed from your phone will show in color.

Watch What Is Producer Mode:

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